Privacy Policy

Privacy Policy

1. Who is responsible for processing your data?

The entity responsible for the data processing related to the different processes regarding the management of users, clients, potential clients, collaborators, and suppliers is BODEGAS ALTÚN SL, with its registered office located at Avenida de la Piscina, s/n Baños de Ebro (ALAVA) and CIF B01356039.

For the purposes of our data protection policy, the contact telephone number is +34 945 60 93 17, and the contact email address is

Likewise, we inform you that in the data processing related to the management of users, clients, and suppliers, there are no Co-Data Controllers.

2. What kind of data do we have about you and how did we obtain it?

The categories of personal data that BODEGAS ALTÚN SL processes about its clients and suppliers are:

Identification data
Postal or email addresses
Commercial information
Economic and transaction data
Under no circumstances do we process specially protected data.

All of the aforementioned data has been obtained directly from you by means of presenting a commercial offer, a contractual proposal, etc. or through your company providing us with the identification data and other necessary information to carry out the object of the contractual relationship between the parties. It will be your obligation or that of your company to provide us with updated data in case of modification.

3. How long will we keep your data?

The personal data of individuals linked to potential clients, clients, and suppliers that BODEGAS ALTÚN SL collects through different contact forms and/or information collection will be kept as long as the interested party does not request their deletion. The data provided by our clients and suppliers will be kept as long as the commercial relationship between the parties is maintained, respecting in any case the minimum legal retention periods according to the matter.

In any case, BODEGAS ALTÚN SL will keep your personal data for the period of time that is reasonably necessary, taking into account our needs to respond to questions that arise or resolve problems, make improvements, activate new services, and comply with applicable legislation requirements. This means that we may keep your personal data for a reasonable period of time even after you have stopped using our products or this website. After this period, your personal data will be deleted from all BODEGAS ALTÚN SL systems.

4. For what purpose and on what legal basis do we process your data?

At BODEGAS ALTÚN SL, we process the data provided by interested parties in order to manage different activities derived from specific procedures carried out in sales, after-sales service, supplier management, service quality, etc. In this way, we will use your data to carry out some of the following actions based on the respective legal basis:


Accounting, tax, administrative, and commercial management of clients: Execution of (pre)contract
Management of information requests that arrive through web forms or social networks: Consent of the affected party
Surveillance and access control to facilities: Legitimate interest of the controller
Fiscal, accounting and administrative management with suppliers: Execution (pre) contract; regulatory obligation
Advertising and marketing operations management for customer loyalty of the winery: Consent of the affected party; Execution (pre)contract
Accounting, tax, administrative and commercial management of clients for events, visits, tastings: Consent of the affected party; Execution (pre)contract
Management of the data protection rights of interested parties: Regulatory obligation
Regarding the referenced legitimacy basis, you are obliged to provide personal data. If you do not provide your personal data, your contract cannot be executed, legal obligations cannot be fulfilled, or obligations derived from public authorities.

5. Who will your data be communicated to?

BODEGAS ALTÚN SL will never share your personal data with any third-party company that intends to use it in its direct marketing actions, except in the case where you have expressly authorized us to do so.

We inform you that we may provide your personal data to Public Administration bodies and Competent Authorities in those cases where BODEGAS ALTÚN SL receives a legal requirement from such Authorities, or in cases where, acting in good faith, we consider such action is reasonably necessary to comply with a judicial process; to respond to any legal claim or demand; or to protect the rights of BODEGAS ALTÚN SL or its clients and the general public.

We inform you that your data or data of third parties communicated by you (Spouses, children, etc.) will not be transferred or communicated to third parties except for legal obligation, with the company being solely responsible for its treatment and custody.

BODEGAS ALTÚN SL may provide your personal data to third parties (E.g. internet service providers that help us manage our website or carry out contracted services, IT support and maintenance companies, logistics companies, tax and accounting consulting firms, etc.). In any case, these third parties must maintain, at all times, the same levels of security as BODEGAS ALTÚN SL in relation to your personal data, and when necessary, will be bound by legal commitments in order to keep your personal data private and secure, and to use the information only following specific instructions from BODEGAS ALTÚN SL.

We inform you that our entity does not carry out international data transfers in the management of Users, Clients, and/or Suppliers.

6. What are your rights as an affected or interested party?

Any person has the right to obtain confirmation as to whether BODEGAS ALTÚN SL is processing personal data that concerns them, or not.

Specifically, interested parties may request the right of access to their personal data, as well as receive it in a common and machine-readable format if the processing is carried out by electronic means (right to portability).

Likewise, interested parties may request the right to rectify inaccurate data or, where appropriate, request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In addition, in certain circumstances, interested parties may request the limitation of the processing of their data, or in certain circumstances and for reasons related to their particular situation, interested parties may exercise their right to object to the processing of their data. BODEGAS ALTÚN SL will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims or in those exceptions established in applicable regulations.

Likewise, we inform you that you have the right to withdraw your given consents at any time, without affecting the lawfulness of the processing based on the prior consent withdrawal.

You also have the right to exercise the aforementioned rights at any time by writing to us using the contact information that appears in Section 1, ‘Data Controller’ of this Privacy and Data Protection Policy of BODEGAS ALTÚN SL, attaching a copy of your ID. Likewise, you can send us an email to the address

You will also have the right to file a complaint with the Spanish Data Protection Agency, especially when you have not obtained satisfaction in the exercise of your rights.

Agencia Española de Protección de Datos.
C/ Jorge Juan, 6
28001 – Madrid
Telf. 901100099 / 912663517

7. Protection of user data on the website.

In accordance with the current Regulation (EU) 2016/679, BODEGAS ALTÚN SL informs that personal data of Users of the website will be processed for the activity of the treatment indicated in each data collection form of our website by BODEGAS ALTÚN SL. This processing of their data will be based on their own consent. By clicking the “SEND” button, the User consents to the processing of their data by BODEGAS ALTÚN SL.

Likewise, we inform you that, except for legal obligation or express consent on your part, BODEGAS ALTÚN SL will not transfer your data to third parties.

Similarly, the User is informed that they can exercise the rights of access, rectification, or deletion of data, as well as other rights recognized in this document and regulated in Regulation (EU) 2016/679, by notifying BODEGAS ALTÚN SL, Avenida de la Piscina, s/n Baños de Ebro (ALAVA), e-mail:

On the other hand, in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, BODEGAS ALTÚN SL undertakes not to send advertising through email without having previously obtained the express authorization of the recipient. The User may object to the sending of advertising by marking the corresponding box.

8. Other information of interest about our privacy policy

8.1 Security Measures

BODEGAS ALTÚN SL adopts the security levels required by current European and Spanish regulations on data protection, taking into account the state of the art, the costs of application, the nature, scope, context, and purposes of the described treatment, as well as the risks of variable probability and severity to your rights and freedoms as a person.

8.2 Processing of data from minors

Under the GDPR EU 679/2016 and the LOPDGDD 3/2018, minors over 14 years of age may give their consent to contracting information society services, such as registration on a forum, filling out a contact form, etc. However, it will be the responsibility of BODEGAS ALTÚN SL to verify the veracity of the age indicated by the minor.

For the processing of data from minors under 14 years of age, such data collection will always be carried out with the express consent of the parents or legal guardians.

8.3 Modifications to our Data Protection and Privacy Policy

Occasionally, BODEGAS ALTÚN SL may make modifications and corrections to this section of the Data Protection Policy for Customers, Suppliers, and Users. Please check this section regularly to see any changes that may have occurred and how they may affect you.

8.4 Why is it necessary to accept this Data Protection and Privacy Policy?

This section on Data Protection Policy for Clients, Suppliers and Users provides you with easily accessible information about the types of data that BODEGAS ALTÚN SL holds on its potential customers, customers and/or suppliers, the purposes pursued, the rights that data protection regulations recognize to you as an affected person, and how to exercise those rights. Therefore, by deliberately sending us your personal data through our contact means and/or by starting a business relationship with our company, we consider that you acknowledge and accept the processing of your personal data as described in this policy. This personal information will only be used for the purposes for which you have provided it to us or for which certain national or regional regulations allow us to do so.

In any case, we must warn you that a refusal on your part to provide us with certain requested data could hinder the development of the contractual relationship between the parties with possible serious consequences when providing the various services contemplated within the commercial contract entered into with the contracting party.

If you have any questions regarding this section on Data Protection Policy for Potential Customers, Customers and Suppliers of BODEGAS ALTÚN SL, please contact the company using the address provided in the first section ‘Data Controller’ and we will be happy to assist you and answer any additional questions you may have.

9. Applicable law

These Terms and Conditions will be governed at all times by the provisions of Spanish and European legislation on personal data protection and privacy.

3. Use of cookies

BODEGAS ALTÚN, S.L. as the owner of this website declares that it uses automatic procedures for collecting information to keep a record of the users who visit its website. Click here to access our cookie policy.

4. Data protection

You can consult our policy on the protection of personal data in the following section:
Data Protection Policy

5. Applicable law

These Conditions will be governed at all times by what is established in Spanish legislation.